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Cookie Jar Collectibles

 

 

Buy with Confidence at CookieJarCollectibles.com

Thank you for taking the time to visit our site and learn about our products and services. We look forward to continuing our tradition of providing high quality products along with exceptional service. Our 'Buy with Confidence' program is the unique cornerstone of our customer care and support. Buy with Confidence addresses the issues that concern you most:

Security

The PiggyBankShop uses shopping check out process hosted by Yahoo's premier 128 bit SSL secure shopping platform. Yahoo has been an industry leader in online security for six years and keeps its servers up-to-date with the latest in hacker prevention security measures. Yahoo monitors its systems 24 hours a day and devotes significant resources to maintaining highly reliable facilities. Yahoo provides a scalable, flexible system that can handle peak holiday season traffic so your transaction gets through without errors and without wasting your time by requiring you to resubmit your order.

Privacy

The PiggyBankShop.com acknowledges that your privacy is an important asset. We will not sell, assign or transfer your email or account information to any third party. As a customer, you may only be emailed updates on new product offerings or discounts.

Product and Customer Satisfaction

Changed your mind? We want you to be happy with your purchase. If you are not pleased with your purchase, you may send it back for a refund of the product purchase (excludes shipping fees). To obtain a refund, the product must be shipped back to us within 30 days of purchase in its original packaging and in resalable condition. (This policy excludes personalized products.)

Damaged Merchandise? We take extra care in shipping our piggy bank and other products. However, no matter how careful we try to be, once in a blue moon, a bank gets damaged in transit. If you get a broken bank, we'll replace it free of charge. Please inspect all merchandise immediately upon delivery and report any damage within 48 hours of receipt by calling our customer service number below or emailing us at returns@piggybankshop.com. Damage claims made after 48 hours from delivery may not be honored. We do require that you ship the damaged goods back to us after receiving a damage authorization number.

Low Price Guarantee

If you find an identical Piggy Bank (manufacturer, model, etc.) for a lower price at a legitimate internet retail store, we will beat that price by 10%. or our cost plus 25% markup, which ever is higher. You have up to 7 days after your order date to take advantage of this offer. The only restrictions to this offer is that the item must be offered by an online, retailer who has the item in stock and ready for shipment. This offer excludes items offered on auction sites (including but not limited to eBay) and excludes items sold through affiliate or wholesale sites.

Contact Us

We can be contacted via the information below, or feel free to use our online contact form to submit your questions or comments.

The Cookie Jar Collectibles is a division of:
Great Plains Internet Solutions, Inc.
17330 West Center Road Suite 110
Omaha, Nebraska 68130
Phone: (402) 578-8159
Fax: (402) 691-0690

Payments Accepted

We accept payment through Visa, Master Card, American Express, and Discover.

Shipping

Orders will typically ship within 5 business days for US orders. Delivery times will vary depending on your location. Most orders will be delivered within 5 to 10 business days from the day of shipping. Weekends and holidays are excluded.

We offer a variety of shipping methods which can be chosen at checkout. Orders to Alaska and Hawaii must be shipped via UPS 2nd Day or Next Day air service:

Within the contiguous United States

US Ground Residential & Commercial
Calculated at check out time

2nd Day Air (Excludes order fulfillment time frames)
call for quote

1 Day Air (Excludes order fulfillment time frames)
call for quote


International:

International Orders: While CookieJarCollectibles does not ship to any international location we can process orders from an international credit card provided that the ship to location is wihin the United States of America.

How to Find Items


There are several ways to find what you want:

Each page has direct links to different categories of merchandise, and sometimes to individual items.

How to Buy

Buying from The Cookie Jar Collectibles is easy and secure. You don't have to fill out a registration form or download software to shop. And when you place an order, you can feel confident that your credit card information is protected by Yahoo!'s secure server. For information regarding how Great Plains Internet Solutions/The Cookie Jar Collectibles uses your information, please see our Privacy Policy.

For every item, there will be a button.

This button adds the item to your shopping cart. Putting something in your shopping cart does not commit you to buying it. After you put something in your shopping cart, you can choose to place the order immediately, or continue shopping.

You can put as many items as you want in your shopping basket. When you are finished and want to place your order, you can get back to your shopping cart by clicking on the View Cart button.